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We are committed to protecting and respecting the privacy of all visitors and users of shopaloof.com (the “Website”).

Please read the following carefully to understand our policy and practices regarding your personal information and how we will treat it. We will use your personal information in accordance with this Privacy Policy and applicable current data protection laws.

This policy (together with our Terms of Use and Cookie Policy) sets out the basis on which any personal information we collect from you, or that you provide to us, via this Website will be treated by us. Please read the following carefully to understand our policy and practices regarding your personal information before using this Website. By using our Website, you are accepting and consenting to the practices described in this Privacy Policy.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Aloof & Family Ltd. Our nominated representative for the purpose of the Act is TO BE CONFIRMED, who can be contacted at legal@shopaloof.com.

What personal information do we collect?

We may collect and process the following data about you:

Information that you enter via our Website. This includes information provided at the time of registering an account on our Website, subscribing to any service which we provide, searching our Website, placing an order on our Website, participating in discussion boards or other social media functions on our Website, creating wish lists on our Website, or requesting further services. We may also collect and process information when you enter a competition or promotion, and when you report a problem with our Website. The information you give us may include without limitation your name, postal address, e-mail address, password, telephone number, financial and credit card information, age, occupation, personal description, photograph, product interests and style interests.

Details of transactions you carry out through our Website and of the fulfilment of your orders.

If you contact us (by phone, email, or otherwise), we may keep a record of our correspondence with you.

Information you provide when you enter a survey (we may ask you to complete surveys that we use for research purposes, although you do not have to respond to them).

Details of any request you make through the “Tell a Friend” function of our Website.

Technical information may be collected automatically, including without limitation the Internet protocol (IP) address used to connect your computer or device to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.

Details of your visits to our Website may be collected automatically, including without limitation full Uniform Resource Locators (URL) clickstream to, through and from our Website (including date and time), products and pages you viewed or searched for, page response times, download errors, lengths of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page (including information about how you use social media plug-ins), traffic data, location data, weblogs and other communication data.

We are also working closely with third parties (including for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies and fraud prevention service providers) and may receive information about you from them.

Information collected from children

We are strongly committed to preserving online privacy for all of our Website visitors, including children. The Website is a general audience site, and we do not knowingly collect information about children or sell products to children. We will not knowingly collect any information from children under the age of 13. If you are under the age of 13, you are not permitted to use or submit information to the Website.

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