With the sharp decline in the number of working-age people, China has gradually entered an aging society. The sharp decline in labor force directly leads to an increase in labor costs, which has brought a considerable impact on the service industry, especially China's catering industry. The increase in labor costs will inevitably stimulate the industry's bosses to find another good strategy to deal with the loss caused by the lack of labor.
Recently, the reporter saw this scene in a Haidilao store in Shenzhen: In the clean and tidy hall, a robot resembling a real person shuttles in front of each dining table, and the shelves-like instruments on the hand display the customers' needs. With a variety of meat and vegetables packed on a plate, each visitor consciously takes the food he needs, and the robot moves to the next seat. The whole process was well-organized and fun. Using robots to deliver food is a new way of delivering food at this restaurant. Once this method is adopted, it is welcomed by customers, especially young people and children who love new things, and will also call for robots to deliver meals. The manager of this store said that since the introduction of this robot for food delivery, the business in the store has improved a lot, and many customers have delivered food to the robot.
The reporter also learned that not only Shenzhen, but also Beijing, Singapore and other big cities also have restaurants using robots to deliver food. Although the use of robots to deliver food is not universal at present, most of them are fresh, and robots are used to attract customers, but in the long run, robotic food delivery will eventually be a trend, and it is a service industry's response to the lack of labor. Great trick.